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How to choose the right assisted living facility

Choosing an assisted living facility is a big decision. Whether you decide for yourself or a loved one, you want to find a new home that meets all your clinical, financial, and lifestyle needs.

Here are BBB’s tips for researching assisted living facilities and finding the best option for you: Tips for choosing an assisted living facility

• Get recommendations. Ask friends, family, and your doctor what assisted living facilities in the area they would recommend. If someone you know lives in an assisted living facility, ask them how they like it. Their experience can give you insight into what facilities have the best reputation in your local area. You can also use the Eldercare Locator, a public service of the Administration on Aging (AoA), to consult with your local agency on aging for information on trusted assisted living centers. Check out BBB Accredited assisted living facilities in your area.

• Consider your needs. Residents in assisted living facilities usually need help with some basic activities of daily living. These basic activities include bathing, dressing, eating, and getting around. A few assisted living communities specialize in caring for people with specific conditions, such as Alzheimer’s disease. The level of care assisted living facilities offer can vary greatly, so consider how much assistance you need and go from there.

• Consider the cost. Medicare doesn’t cover assisted living costs, which is why most people pay with private funds even though it’s costly. If you need help paying for assisted living, speak with a financial advisor. Assisted living staff may also be aware of local resources and assistance programs you can use to help lessen the costs.

• Ask a long-term care ombudsperson for advice. Find your state’s long-term care ombudsman program for more information about assisted living facilities in your area. Your local ombudsperson can help you investigate facilities and get to know their track record.

• Think about location. Facilities close to friends and families are often the best choice. Not only will they allow residents to receive lots of visitors, but employees will also know that their care is under the scrutiny of the resident’s visitors.

• Ask plenty of questions. Before calling assisted living facilities, consider the questions you must ask, as gathered from AARP. These might include some of the following: How many residents does the facility accommodate?

Are there units with private kitchens and bathrooms?

Are the rooms furnished? What personal possessions can residents bring with them? Are pets allowed?

What amenities are available to residents?

Are there personalized care plans for each resident?

How are additional services billed?

Are there doctors, nurses, pharmacists, physical therapists, housekeepers, cooks, and activity directors on staff?

Does the facility run background checks on staff?

Can residents keep seeing their current physicians?

What happens if a resident’s health deteriorates and needs additional care or a hospital stay?

What safety features does each residential unit feature?

What is the staff-to-resident ratio during the day and at night?

How often are rooms and common areas cleaned?

How often can family and friends visit? Can a friend or family member stay the night?

What are the meals the facility serves, and how often?

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