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City of Abbotsford issues new restrictions, guidelines

At this time, and until further notice, all municipal buildings in Abbotsford will be on lock down and only those with pressing issues who require in-person service will be allowed inside. City staff will be available during regular hours to answer phone calls and provide solutions or answers to most issues.

Updates will be posted on the city’s webpage,, and on the city’s Facebook page.

City hall is open for bill payments, absentee voting and any other correspondence needing to be handled. If possible, residents are asked to pay by check. Cash payments must be in exact change, with any overpayments applied to the person’s next bill. Cash payments may be made at AbbyBank. Call city hall at (715) 223-3444 with your questions or concerns.

The public works crew will continue working as usual, but the city garage will be off limits to all others.

With the recent shortages of toilet paper, the city is seeing a build up of supposedly “flushable” wipes in the sewer system’s lift stations. These wipes should be thrown in the garbage instead.

Central Fire Station 2 (fire hall): Only emergency personnel will be allowed to be on the premises or in the building. Extra safety measures are in place to protect first responders, so don’t be surprised if they are dressed in protective gear for seemingly small incidents. Call the fire station at (715) 223-6458 if you have any questions or concerns. Someone will get back to you as soon as possible.

Colby-Abbotsford Police Department: Residents are asked to use discretion in contacting police. Only urgent and serious matters that need immediate attention should be reported. Call the office at (715) 223-2313 instead of coming in. An officer will get back to you as soon as possible. Officers will continue to work as usual with a mind toward being cautious.

As always, call 911 in an emergency.